Privacy Policy

Information We Collect

When you visit our website or place an order, we may collect certain personal information to process your order and provide you with the best possible shopping experience. The information we collect includes the following.

• Full name and contact number
• Delivery address and city
• Email address for order communication
• Order details and payment method selected
• Device and browsing information when visiting our website

How We Use Your Information

The personal information we collect is used solely to process your orders, communicate with you regarding your purchases, and improve your overall shopping experience with Roots By Haq Interior. We do not use your information for any unauthorized purpose.

• To process and confirm your orders
• To arrange and coordinate delivery to your address
• To send order updates and delivery notifications
• To respond to your queries and support requests
• To improve our products, services, and website experience

Information Sharing

Roots By Haq Interior values your trust and does not sell, rent, or trade your personal information with any third parties for marketing purposes. Your information may only be shared in the following limited circumstances.

• With courier partners solely for delivery of your order
• When required by law or legal authority
• To protect the rights and safety of our customers and business
• With your explicit consent for any other purpose

Data Security

We take the security of your personal information seriously. Roots By Haq Interior implements appropriate measures to protect your data from unauthorized access, misuse, alteration, or disclosure. However, no method of transmission over the internet is completely secure.

• Your personal data is stored securely and responsibly
• Access to your information is restricted to authorized staff only
• We do not store sensitive payment information on our systems
• We regularly review our data protection practices

Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how visitors use our website and allow us to improve our services accordingly.

• Cookies help us remember your preferences and settings
• They are used to analyze website traffic and performance
• You can disable cookies through your browser settings
• Disabling cookies may affect certain features of our website

Third Party Links

Our website may contain links to third-party websites or social media platforms. Roots By Haq Interior is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any external sites you visit.

• We are not responsible for third-party website privacy practices
• External links are provided for convenience and information only
• Always review privacy policies of third-party sites you visit
• We have no control over content on external websites

Your Rights

As a customer of Roots By Haq Interior, you have the right to access, update, or request deletion of your personal information at any time. If you wish to exercise any of these rights, please contact our support team and we will assist you promptly.

• Right to access your personal information we hold
• Right to request correction of inaccurate information
• Right to request deletion of your personal data
• Right to withdraw consent for data use at any time
• Right to contact us with any privacy-related concerns

Children’s Privacy

Our website and services are not intended for children under the age of 18. Roots By Haq Interior does not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us immediately so we can take appropriate action.

• Our services are intended for users aged 18 and above
• We do not knowingly collect data from children
• Parents should supervise children using our website
• Contact us immediately if a child’s data has been submitted

Communication & Marketing

We may occasionally contact you with order updates, promotions, or new product announcements via WhatsApp, phone call, or email. You can opt out of marketing communications at any time by contacting our support team.

• Order-related communications are sent for every purchase
• Promotional messages are sent only with your consent
• You can opt out of marketing messages at any time
• We will never share your contact details for spam purposes

Changes to Privacy Policy

Roots By Haq Interior reserves the right to update or revise this Privacy Policy at any time. Any changes will be reflected on this page with an updated date. We encourage you to review this policy periodically to stay informed about how we protect
your information.

• Privacy policy may be updated at any time without prior notice
• Continued use of our website means acceptance of any changes
• Major updates will be communicated through our website
• We recommend reviewing this policy regularly

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please do not hesitate to contact our support team. We are always happy to help and available via WhatsApp, phone call, or email.